Refund policy

Return & Refund Policy

At Well & Noble, we want you to be satisfied with your purchase. If there is an issue with your order, please contact us within 14 days of delivery.

Returns
To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Please contact us before returning any product. Do not send items back without receiving return instructions from us first.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us as soon as possible. Please include your order number and photos or video showing the issue. Once verified, we will arrange an appropriate replacement or refund at no additional cost to you.

Non-Returnable Items
For health and hygiene reasons, certain personal-care, wellness, beauty, or other products that have been opened, used, or had their protective/sealed packaging removed cannot be returned unless they arrived damaged or defective.

Refunds
Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping
If a return is due to a damaged, defective, or incorrect item, Well & Noble will cover the applicable return or replacement costs. For other approved returns, the customer may be responsible for return shipping costs.

Order Cancellations
Contact us as soon as possible if you need to cancel an order. Because orders may begin processing shortly after they are placed, we cannot guarantee cancellation once fulfillment has begun.

Contact Us
For return or refund requests, contact Well & Noble customer support at the email address listed on our Contact page and include your order number.